HP | The Apheus Blog

Twice within the last week, customers have brought me their laptops with a curious problem: they couldn't log in to Windows 10 after an update. In both cases, the customer had a single local account on the machine. Neither of them was using a Microsoft account. Neither customer updated or changed their Windows 10 password. In fact, one user didn't even have a password. It was and odd problem and the fact that two completely different users came in with the same problem in such close proximity is definitely worthy of a blog post. Activating the Administrator Account On most Windows 10 computers, the administrator account is present on the machine but is more than likely deactivated. In order to reactivate the account and gain access to the system, you'll need to use some s...

Back in January, I began noticing a problem. I was trying to order computers from my regular suppliers and I noticed that there were none available. According to the inventory system, they would be back in stock in a week or so, so I didn't think it was a big deal. Then the arrival date got pushed back to mid-January, then the end of January. By the end of January, they had pushed back the arrival dates into February. By the end of February, I still couldn't order the computers I needed. My customers were getting frustrated and so was I. They kept pushing the dates back further and further. Of course, by March, most everyone had already heard about the COVID-19 pandemic sweeping the globe. But the problem for Apheus began back in January. There were rumors circulating in the ...

Tag: HP

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